As a former IT support freelancer I say: easy money, grateful customers.
I don’t see an issue. You can spend 2 hours working on this. And by working I mean completely screwing around. Or you can be actually working.
We had an outage in our small office and we had to fly a technician from India (same company, but still had to use our budget for the expenses).
Once here he spent two days tinkering with the router/server (basically a glorified access point+vpn client to connect to the network) he just told us he didn’t know about networking and there was nothing he could do.
We had to do it ourselves, explain what we did and pretend he fixed it.
It wasn’t really his fault they picked him for this when he was not qualified and was a nice guy. Even if we ratted him and claim a refund, we would have you pay for another person to come as we were not allowed to fix this ourselves.
Why are you not allowed to do it yourselves? This just sounds dumb.
It’s more profitable for the hostage taker that way.
close the door to the server room.
hang out in there for several hours
smoke weed, do illicit shit
nap
maybe fap once or twice
plug router back in
man that was a serious issue
that’ll be $3,640
You must be my mechanic.
Your mechanic sits on your car smoking weed and fapping?
Yours doesn’t?
No he doesn’t. There isn’t space for him. I’m in the car with 4 friends smoking weed and fapping already while he checks the engine.
same idea as when everyone around me in the train started fapping?
I guaran-fuckin-tee you while he “checks the engine” he’s smoking weed and fapping in your engine bay and at least one other mechanic is in there doing it with him. That’s just the way things are, homie
You’re in the car and the mechanic is on the car so I don’t see your point bud.
Bold.
$69,420
Nice! 👍
Good ass ventilation, thats the fuckin spot to light up
I’ve got good ass ventilation. I ventilate it every day. I don’t suggest you light up near my ass ventilation though…
this comment chain is on point ☝️👉☝️!
My company hired an outside IT guy to help install the new server and server rack a few months ago and after he finished all the phones were down. everyone was panicking and trying to figure out what was going on and they were about to call the guy that set up the server. I went to check it out and when I got in there the first thing I noticed was the power cable was just chillin’ on the floor.
i hope you were smart enough to touch nothing
Well maybe dont lock the it room. You’ll have worse problems, but ill be amused.
That’s what you get for using garbage equipment, no locking power connector. Yuck meraki 🤮
Down vote away but I don’t like locking connectors. I’d rather it disconnect than damage anything.
But do you really want them touching it?
In such a scenario put on your headphones, start an interesting podcast, open… https://hackertyper.net/ … on your laptop, every couple of minutes type a couple of lines, appear super focused and busy. Once you are bored and no one is looking, plug it back in.
The server at hackertyper.net is taking too long to respond.
On my end it works fine, maybe double check if your router is plugged in properly.
It could be a governmental blockade.
If power cord looks that way, definitely not enterprise grade equipment.
That’s a Cisco Meraki device. It’s Enterprise grade equipment. Part of the appeal of that line of device is being able to basically just register the serial number of the device on a dashboard and the configuration that you pre-configured on the Dashboard can be automatically pushed to the device when it is powered on. In theory, it means you can basically ship it to a dinosaur of a user and ask them to plug it in and turn it on. In practice? Stuff like this happens all the time if you try to do that.
Prosumer, but damn expensive*
Meraki is definitely enterprise focused. Prosumers could buy it too I suppose
Isn’t that the definition of Cisco?
/s
No, it’s being in charge of a space station
Could also be power source for PoE, if that is separate on the device. And if that is powering IP phones, and the PCs are connected to integrated switches of those IP phones, “the internet is down”.
i did this to myself yesterday, but on the ac side.
the universal power adapter for my homelab server didn’t come with a european plug so i’m using a converter until i can source something reasonable. yesterday i was adding stuff to the cabinet and bumped the power strip.
turns out, american plugs are not only real sensitive to bumps, they also give off a lot of funny lights when they’re used with 230V.
how do you guys live with these fischer-price plugs?
Not to defend US power plugs (the UK plug is clearly superior) but this sounds like a problem with your adapter. US plugs rely on the socket having enough friction to hold the plug. It’s obviously not the best design decision, but I’ve only had issues with cheap adapters and >50 year old sockets (which are hard to find because they tend to get replaced during remodeling).
The sparks are also less of an issue with 110v.
the UK plug is clearly superior
schuko4lyfe
also, yes it’s obviously an issue with the adapter in that it’s one of those wall-warts you can change the plug on, except they only shipped me a us plug >:(
Get some size apropriate heatshrink and cut of the stupid US plug and take a UK or schuko plug (whichever you need) and solder that on.
unfortunately it’s super low profile. i’m trying to figure out what to do about it but for now i added an extension cord.
I mean just changing the last 10cm of the power cable should not change much. And iff the plug needs to be low profile you can go with the type c plug
it’s low profile in the other direction. It’s one of these doohickeys, except even flatter, and connected to a bigger wall wart than this:
The friction also helps clean off the contacts for better connection.
Mine are in there pretty firmly. I assume you mean an ungrounded one, because the triple prong is sturdy as heck.
Either way, both kinds can be plenty sturdy, definitely resists bumps. I’d expect a quality issue with the adapter.
being used to all plug bodies, including two-prong, being recessed at least 18mm, means the us one feels flimsy no matter how firmly it’s in the adapter…
oh also this was a wall-wart style power adapter that should probably not have been a wall-wart. a bit too large for that.
my problem with european plugs is the nonstandardisation between horizontal and 45 degree outlets.
shits. mess and a headachethe standard is that you need to accommodate both configurations. most device manufacturers don’t realise this.
yeah so what? if i’m at work i’m there to do my own job not to go down a rabbit hole of what may or may not be a simple solution to fixing the problem. i’m fairly technical for my own home and belongings but at work I’ve got no idea where the routers are even located, because why should I know?
That’s on you if you didn’t remotely have them unplug and reset the power cable on both ends, confirm it, and have them watch for lights.
“I totally unplugged it and plugged it back in on both ends, pinkie promise.”
Narrator: They did not do that because it would require getting out of their chair.
Or they unplugged their monitor, or a fan, or a vacuum cleaner… who can tell?
The user lied and cranked one out instead of fiddling with the power cable.
“Uh, yeah, I did that and still nothing”
That’s why I said confirm it. “There may be bent metal. What does the inside of the power supply barrel adapter and the prongs plugged into the wall look like?” Or have them take a picture. There’s always a BS reason you can come up with. You’re helping them after all!
I’ve had them send me pictures when they couldn’t find the device I had them look for. It really helps.
That highly depends on the contract and capabilities of the help desk.
I once worked a contract that was to send warranty parts out based on the end user’s complaint. I was not allowed to contact the end user to clarify anything.
Oh wow, that sounds frustrating. Many users don’t exactly have a reputation for being detailed in their tickets…
It was an interesting experience. I was pretty good at guessing.
“Unplug the power cable and blow on the ends.”
Institutions unclear. Now engaged to IT guy.
“I don’t think we have a modem.”
Ma’am the network is haunted. Do you have any peanut butter? This will lure the network ghosts out of the Ethernet.
i mean… the internet WAS down for them
