“Yesterday, we were on the brink of abyss. Today, we took a step forward”

The example I saw them use was turning one line text reviews into a simple positive or negative so you can count them.

So it could be useful for things like that, even if we ignore the “then why not just ask for the star rating” that probably went along with that review…

MS is now an AI company that sells to excited bosses who would love to fire somebody somewhere to save a few bucks.