A mother whose three-year-old girl’s hair was ripped out by an electric cleaning brush says the internet giant Temu “does not care about the safety of people”.

Amy, 36, from Norwich, bought the brush online for £4 to “make life easier” with housework, but it caught in her daughter’s hair when the child took it out of the box.

She reported the item as it appeared on the shopping site to Norfolk Trading Standards, who said Temu had now removed it from sale in the UK.

A spokesperson for the Chinese-owned site told the BBC: “We are deeply concerned to hear about this incident and wish the child a full and speedy recovery.”

They added: “The safety and wellbeing of our customers are always our top priority, and our customer service team is in contact with the family to offer assistance.”

  • hendrik@palaver.p3x.de
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    1 day ago

    I think that’s a general societal trend and we’re not exempt from any of that. But yeah, I wish we’d focus on quality and discuss things, not stir up simple emotions.

    • Johnny Cash@sopuli.xyz
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      1 day ago

      Appeal to emotion is one of the biggest fallacies perpetrated on social media. Guess we just go back to downvoting and blocking to keep the feed sane ¯\_(ツ)_/¯

      • hendrik@palaver.p3x.de
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        1 day ago

        Yeah, It won’t do anything, though. That dynamic is baked in to the core of social media. You’re supposed to doomscroll and get some small but constant dopamine hits. It’ll tingle a bit once you’re offended or get your perspective validated. I don’t think it’s a fallacy, that’s the core dynamics, and what we incentivise people to do by designing platforms like this.

        (I think the framing is a bit stupid, because it takes away from the valid criticism of TEMU and there’s enough of it. This is more like the good old story of how someone dried their dog in the microwave and now we need stickers to tell people how reality works.)